Frequently asked questions
- From where can I buy?
For the moment the online shop is available only for customers on the italian territory.
- Which are the methods of payment accepted?
You can pay with credit card, Visa Mastercard or Amex.
- When is it going to be debited my credit card?
When you buy the product we block the amount on your credit card, we then debit it the day of shipment.
- How long does it take to receive the product purchased?
Usually we prepare boxes for shipping in a couple of days and then it depends from the courier; usualy it takes between 3/5 days to receive the goods. You can anyway track the good's shipment through the link we'll send you by mail.
- How much are the shipping costs?
- At present shipping is free.
- Can I return the product? Yes, as granted by the law, you have 14 days of time from the receipt of the goods to return it without any reason. Before shipping back the goods be sure to have filled the form that you can dowmnload here and to have received from us the authorization code. After that please send the form to email@example.com. We remind you will have to pay for shipment.
For all the enquiries please contact us at firstname.lastname@example.org